Program Overview
Workplace Investigations provide the basis for organizational policies, procedures and work rules. This unique, intensive learning program, taught by industry experts, allows you to explore SHRM’s best- practice framework for leading independent workplace investigations. Using a real-world case study and in-depth legal scenarios, this learning experience provides you with the opportunity to test your investigative skills in a safe and supportive learning environment of your peers from a wide network of professions. You will leave with proven, practical tools and techniques as you prepare to conduct your own workplace investigations.
Program Objectives
How You Will Benefit:
• Describe and apply the 7-step framework for conducting effective workplace investigations both in person and remotely
• Identify the competencies associated with an investigator
• Define the role of an investigator
• List the pros and cons of formal investigations
• Name the goals of the workplace investigation process
Program Modules
This program includes the following modules:
• Module 1: Introduction
o Program overview
• Module 2: An Introduction to Workplace Investigations
o Goals of an internal investigation process
o Pros and cons of formal Investigations
o The role and competencies required of an investigator
• Module 3: Seven-Step Framework for Conducting Effective Workplace Investigations
o Determine if an investigation is required
o Define the objective of the investigation and make a plan
o Conduct interviews and gather data
o Analyze and validate data
o Summarize results and develop a recommendation
o Determine corrective actions
o Apply the findings to educate and mitigate risks
• Module 4: Conclusion
o Final suggestions
o Course reflection and next steps
o Program follow-up and Q&A
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